Fake Tech Support Scam Targeting France Surges: 2.54 Million Blocked Attacks in First Half of 2026

France has emerged as a primary target for cyber scams, with the "fake tech support" scheme causing particular concern. In the first half of 2026, approximately 20.3 million such attacks were detected globally, with France accounting for 2.54 million blocked attempts. Victims receive warning messages and are manipulated into granting remote access to their devices, risking personal and financial data theft.

How the Scam Works

The "fake tech support" scam begins with a sudden warning message displayed to users while they are using their computers. This warning typically claims that the device is infected with malware or has a serious technical problem, often impersonating legitimate security centers like Windows Defender.

When alarmed users attempt to respond, scammers contact them directly. Posing as technical support staff, they request remote access to the user's computer to "resolve the issue" and demand payment for their supposed service. Once remote access is granted, criminals can view, steal, or manipulate all data stored on the device, including personal and banking information.

Warning Signs

・Avoid clicking links or calling numbers shown in warning messages ・Legitimate security tools like Windows Defender rarely display full-screen alerts with contact information ・Verify any phone numbers or support staff IDs by checking the manufacturer's official website ・Be alert to urgent language ("Your data will be deleted unless you act immediately") ・Check if the message's language and formatting appear professional and authentic ・Be suspicious of unsolicited contact claiming urgent system issues

Prevention Tips

Don't Respond Immediately to Warnings: Resist the urge to click links or call numbers in warning messages, even if anxious.
Never Grant Remote Access: Be cautious about allowing anyone remote control of your computer, even supposedly legitimate services.
Contact Through Official Channels: If concerned about your device, visit the manufacturer's official website directly rather than using links in messages.
Use Reliable Security Software: Maintain up-to-date, legitimate security software and install regular updates.
Set Strong Passwords: Use long, complex passwords for important accounts and change them regularly.
Enable Two-Factor Authentication: Activate two-factor authentication on critical accounts such as banking and email services.

If You're Victimized

・Immediately disconnect your computer from the internet ・Change passwords for all online services and bank accounts without delay ・Contact your bank or credit card company to suspend accounts if necessary ・File a police report ・Report the incident to official cybersecurity authorities

Where to Report

・Cybermalveillance.gouv.fr (French government cybercrime reporting portal) ・Local law enforcement agencies ・Your bank or credit card company ・Your country's cybersecurity authority